- Citizens (Pittsburgh, PA)
- …and seek opportunities to continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this role, you'll play ... service experience in one of our most critical departments at Citizens. Our Fraud Customer Support colleagues acquire the training, and assistance needed to… more
- Citizens (Pittsburgh, PA)
- Description The Fraud Customer Service Center requires the delivery of a superior customer experience, by answering all calls timely and professionally. ... actively, and takes notes to understand the customer 's fraud claims. Handles routine customer fraud inquiries promptly and takes actions to provide… more
- PNC (Pittsburgh, PA)
- …to contribute to the company's success. As a Portfolio Analytics and Strategy Analyst Senior within PNC's Enterprise Fraud organization, you will be based in ... position is on the React Identify team under Enterprise Fraud Organization, with responsibility for identifying and analyzing emerging...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- IGT (PA)
- …and improving payment and process efficiencies * SME responsible for educating customer on fraud related system functionality and configuration options, ... Fraud Manager, Payment Services Location: Providence, RI, US,...due to fraudulent, illegal, and/or improper activities * Maintain customer relationships by providing support and responding… more
- PNC (Pittsburgh, PA)
- …to the company's success. As a Business Experience Planning & Administrative Associate Senior , within PNC's Enterprise Fraud organization, you will be based in ... other performance-related functions for the organization. *Provides valued strategic level support and guidance through fraud initiatives. Communicate decisions,… more
- PNC (Pittsburgh, PA)
- …contribute to the company's success. As a Quantitative Analytics Model Analyst Senior within PNC's Balance Sheet Analytics and Modeling (BSAM) organization, you will ... lines of business (Retail, commercial, Technology, Security, and Enterprise Fraud ); business process/model owners; and independent risk management, and audit.… more
- RELX INC (Pittsburgh, PA)
- Senior Commercial Manager-Nurse Readiness Do you have an understanding of nursing markets in North America? Do have experience focusing on providers and other ... the Role Reporting to the Commercial Director Nurse Readiness, you'll support the objectives and implementation of commercial go-to-market strategies. Specifically,… more
- PPL Corporation (Allentown, PA)
- …performance (eg, proactive customer service, outage management, grid balancing, fraud detection, IoT security). The Senior level performs assigned tasks ... the cities and towns where we do business, providing support for programs and organizations that empower the success...to restore power or respond to other issues affecting customer service. This role may necessitate the need to… more
- PPL Corporation (Allentown, PA)
- …performance (eg, proactive customer service, outage management, grid balancing, fraud detection, IoT security). The Senior level performs assigned tasks ... the cities and towns where we do business, providing support for programs and organizations that empower the success...to restore power or respond to other issues affecting customer service. This role may necessitate the need to… more
- M&T Bank (Havertown, PA)
- …outreach, appointment preparation, interaction/appointment, follow-up) and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC) and ... through the bank's retail sales process to provide proactive sales solutions through customer outreach for basic and complex customer needs. Specializes in our… more
- Bausch Health (Philadelphia, PA)
- …products. The Information Management team within Commercial Operations provides enabling support and services to functional data users across the Commercial ... be responsible for the management & oversight of activities relating to support of Commercial Data Warehouse, Master Data Management platform, Omnichannel Marketing… more
- RELX INC (Philadelphia, PA)
- …sales tools eg Gong, Salesforce. Gaining buy-in from middle-layer Sales Leaders to support you in championing and effecting change. + Leading the Corporate Markets ... Corporate Markets segment, providing critical market insight. + Embodying customer -focused leadership, promoting a deep understanding and passion for discovery… more
- Highmark Health (Harrisburg, PA)
- …set the rates. Prepares a variety of reports and provides rationale and support to other areas within the organization, clients, and possibly producers regarding one ... + Analyze member risk and engage internal departments to manage this risk. + Support other internal initiatives which may include but not limited to fraud … more
- PNC (Pittsburgh, PA)
- …connections between implemented fraud countermeasure and their impact to bank's fraud losses, customer experience, and the Line of Business' growth. ... of a team who is responsible for telling the story to how our Enterprise Fraud Organization (EFO) strategies are working. In this role you will be responsible for… more
- Raymond James Financial, Inc. (Pittsburgh, PA)
- …Summary:** The Senior Wire Operations Associate will deliver high quality customer service and perform daily processing of financial transactions in a fast ... paced, time sensitive operations environment. The Senior Wire Operations Associate will conduct all aspects of...fraud loss recovery, entering and researching disputes, adjusting customer 's accounts, and following up with the customer… more
- PNC (Pittsburgh, PA)
- …manager's discretion. This position is responsible for the implementing and maintaining of fraud models that support our retail and commercial businesses. This ... the company's success. As a Quantitative Analytics & Model Development Consultant Senior within PNC's Balance Sheet, Analytics & Monitoring (BSAM) organization, you… more
- HomeSafe Alliance (King Of Prussia, PA)
- …service in the dynamic and fast-paced environment of global household goods services in support of our DoD customer . **Responsibilities** :: + Lead and drive ... operations, control cost, improving financial margin, and enhancing the customer experience. You will play a key role in...LEAN initiatives. + Provide regular updates and reports to senior management on the progress of LEAN initiatives. +… more
- PNC (Pittsburgh, PA)
- …to the company's success. As a Product Mgmnt Sr Mgr within PNC's Enterprise Fraud organization, you will be based in Pittsburgh, Cleveland, Birmingham or Dallas. You ... expanding effort to better serve communications tools managed within the Enterprise Fraud organization and beyond. You must be disciplined in both Agile methodology… more
- PNC (Pittsburgh, PA)
- …the Quarterly Compliance Management Metric (KRI) Report. * Coordinate and support the Risk Appetite process within Enterprise Compliance (including working with ... both a monthly and quarterly cadence. * Provide coordination and liaison support for regulatory examinations, Internal Audits as assigned. * Establish expectations… more
- PNC (Pittsburgh, PA)
- …business practices. Coaches and mentors junior staff and raises issues to senior team members. Demonstrates ability to constructively challenge the status quo. + ... the identified risks. If necessary, escalates identified risks to senior team members. Identifies compliance impact on matters such...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more